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Privacy Policy
what our policy covers
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Forever Memory Blankets privacy
policy covers the collection and use of personal information that
may be collected by Forever Memory Blankets anytime you interact
with Forever Memory Blankets, such as when you visit our website,
when you purchase Forever Memory Blankets products and services,
or when you call our sales or support associates. Please take a
moment to read the following to learn more about our information
practices, including what type of information is gathered, how the
information is used and for what purposes, to whom we disclose the
information, and how we safeguard your personal information. Your
privacy is a priority at Forever Memory Blankets, and we go to great
lengths to protect it.
Why we collect personal information:
Why do we collect your personal information? Because it helps us
deliver a superior level of customer service. It enables us to give
you convenient access to our products and services and focus on
categories of greatest interest to you. In addition, your personal
information helps us keep you posted on the latest product announcements,
software updates, special offers, and events that you might like
to hear about
What information we collect:
There are a number of situations in which your personal information
may help us give you better service. For example, we may ask for
your personal information when you’re discussing a service
issue on the phone with an associate, downloading a software update,
registering for a seminar, participating in an online survey, registering
your products, or purchasing a product. At such times, we may collect
personal information relevant to the situation, such as your name,
mailing address, phone number, email address, and contact preferences;
your credit card information and information about the Forever Memory
Blankets products you own, such as their serial numbers, and date
of purchase; and information relating to a support or service issue.
We collect information for market research purposes — such
as your occupation and where you use your computer — to gain
a better understanding of our customers and thus provide more valuable
service. We also collect information regarding customer activities
on our websites. This helps us to determine how best to provide
useful information to customers and to understand which parts of
our websites and Internet services are of most interest to them.
When we disclose your information:
Forever Memory Blankets takes your privacy very seriously. Be assured
that Forever Memory Blankets does not sell or rent your contact
information to other marketers. To help us provide superior service,
your personal information may be shared with legal entities within
the Forever Memory Blankets group globally who will safeguard it
in accordance with Forever Memory Blankets’s privacy policy.
There are also times when it may be advantageous for Forever Memory
Blankets to make certain personal information about you available
to companies that Forever Memory Blankets has a strategic relationship
with or that perform work for Forever Memory Blankets to provide
products and services to you on our behalf. These companies may
help us process information, extend credit, fulfill customer orders,
deliver products to you, manage and enhance customer data, provide
customer service, assess your interest in our products and services,
or conduct customer research or satisfaction surveys. These companies
are also obligated to protect your personal information in accordance
with Forever Memory Blankets’s policies. Without such information
being made available, it would be difficult for you to purchase
products, have products delivered to you, receive customer service,
provide us feedback to improve our products and services, or access
certain services, offers, and content on the Forever Memory Blankets
website. At times we may be required by law or litigation to disclose
your personal information. We may also disclose information about
you if we determine that for national security, law enforcement,
or other issues of public importance, disclosure is necessary.
How we protect your personal information"
Forever Memory Blankets takes precautions — including administrative,
technical, and physical measures — to safeguard your personal
information against loss, theft, and misuse, as well as unauthorized
access, disclosure, alteration, and destruction. You can help us
by also taking precautions to protect your personal data when you
are on the Internet. Change your passwords often using a combination
of letters and numbers, and make sure you use a secure web browser
like Safari.
Integrity of your personal information:
Forever Memory Blankets has safeguards in place to keep your personal
information accurate, complete, and up to date for the purposes
for which it is used. Naturally, you always have the right to access
and correct the personal information you have provided. And you
can request a copy of your personal information, your product registration
history, and your interactions with our sales and support agents
by contacting us at the email address below.
Cookies and other technologies:
As is standard practice on many corporate websites, Forever Memory
Blankets’s website uses “cookies” and other technologies
to help us understand which parts of our websites are the most popular,
where our visitors are going, and how much time they spend there.
We also use cookies and other technologies to make sure that our
online advertising is bringing customers to our products and services.
We use cookies and other technologies to study traffic patterns
on our website, to make it even more rewarding as well as to study
the effectiveness of our customer communications. And we use cookies
to customize your experience and provide greater convenience each
time you interact with us.
As is true of most Web sites, we
gather certain information automatically and store it in log files.
This information includes internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, operating
system, date/time stamp, and clickstream data.
We use this information, which does
not identify individual users, to analyze trends, to administer
the site, to track users’ movements around the site and to
gather demographic information about our user base as a whole. Forever
Memory Blankets will not use the information collected to market
directly to that person.
Our company wide commitment to your
privacy:
As we said, Forever Memory Blankets takes protecting your privacy
very seriously. To make sure your personal information is secure,
we communicate these guidelines to Forever Memory Blankets employees
and strictly enforce privacy safeguards within the company. In addition,
Forever Memory Blankets supports industry initiatives such as TRUSTe
— to preserve privacy rights on the Internet and in all aspects
of electronic commerce. And we do not knowingly solicit personal
information from minors or send them requests for personal information.
Forever Memory Blankets’s website has links to the sites of
other companies. Forever Memory Blankets is not responsible for
their privacy practices. We encourage you to learn about the privacy
policies of those companies.
Privacy questions
If you have questions or concerns about Forever Memory Blankets’s
Customer Privacy Policy or data processing, please use the email
addresses info@fmblankets.com.
The Forever Memory Blankets Data Controller in your region will
respond to your inquiry within 30 days.
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